Refund policy

Return & Refund Policy
 
We do **not offer refunds or returns** for change of mind or customer preference.
 
However, if you receive a **defective, damaged, or incorrect product**, we will process a **full refund** after verifying the issue.
 
### Damaged, Defective, or Incorrect Items
 
Please inspect your order upon delivery and contact us immediately if:
 
 
- The item is defective
 
- The item is damaged
 
- You received the wrong item
 

 
To report an issue, email us at **aburomman.2001@gmail.com** within **15 days** of receiving your order, including clear photos or videos of the issue. Once the issue is confirmed, we will issue a **full refund to your original payment method**. No return may be required in some cases.
 
Non-Returnable Items
 
We do not accept returns or refunds for:
 
 
- Change of mind
 
- Incorrect size or color selection
 
- Sale items or gift cards
 
- Perishable goods (food, flowers, plants)
 
- Custom or personalized products
 
- Personal care or beauty products
 
- Hazardous materials, flammable liquids, or gases
 

 
 Exchanges
 
We do not offer exchanges. If your item is eligible due to a defect or error on our part, a full refund will be issued instead.
 

 European Union – 14-Day Cooling-Off Period
 
If your order is shipped to the European Union, you have the right to cancel your order within **14 days of delivery**, provided the item is:
 
 
- Unused and unworn
 
- In its original packaging
 
- With tags attached
 
- Accompanied by proof of purchase
 

 
Please contact us at **aburomman.2001@gmail.com** to initiate the cancellation request.
 
 Refund Processing
 
If your refund is approved due to a defective or incorrect item, it will be processed to your original payment method within **10 business days** after approval. Please allow additional time for your bank or credit card provider to complete the transaction.
 
If more than **15 business days** have passed since your refund was approved, please contact us at **aburomman.2001@gmail.com**.